:root{--navy:#143a5c;--navy-escuro:#0f2c46;--navy-claro:#eaf1fa;--verde:#2a9d4e;--verde-fundo:#e3f3e9;--verde-texto:#1b7a3d;--laranja:#96670e;--laranja-fundo:#fdf1da;--vermelho:#b23a3a;--vermelho-fundo:#fbe7e7;--azul-fundo:#e6eefa;--azul-texto:#26548a;--tinta:#16202b;--tinta-2:#5f6b78;--tinta-3:#8a95a1;--borda:#e3e7ec;--fundo:#f4f6f8;--branco:#fff;--raio:10px;--sombra:0 1px 2px #10202b0d;--mono:"IBM Plex Mono", ui-monospace, monospace}*{box-sizing:border-box}html,body{height:100%;margin:0}body{color:var(--tinta);background:var(--fundo);-webkit-font-smoothing:antialiased;font-family:IBM Plex Sans,system-ui,sans-serif;font-size:14px}#root{height:100%}h1{margin:0 0 4px;font-size:22px}h2{margin:0 0 10px;font-size:16px}p{margin:0 0 8px}input,select,textarea,button{font:inherit;color:inherit}input,select,textarea{border:1px solid var(--borda);background:var(--branco);border-radius:8px;padding:8px 10px}input:focus,select:focus,textarea:focus{outline:2px solid 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var(--borda);background:var(--branco);cursor:pointer;border-radius:999px;padding:6px 12px;font-size:13px}.chip:hover{border-color:var(--navy)}.balao{white-space:pre-wrap;max-width:75%;box-shadow:var(--sombra);border-radius:12px;padding:9px 12px;line-height:1.45}.balao.cliente{background:#d9fdd3;border-bottom-right-radius:3px;align-self:flex-end}.balao.agente{background:var(--branco);border-bottom-left-radius:3px}.balao.agente.humano{border-left:3px solid var(--laranja)}.balao.erro{background:var(--vermelho-fundo);color:var(--vermelho);align-self:center}.balao.digitando{color:var(--tinta-3);font-style:italic}.balao .selo{width:fit-content;margin:6px 0 0;display:block}.balao-grupo{flex-direction:column;align-items:flex-start;gap:4px;max-width:100%;display:flex}.balao-grupo .balao{max-width:75%}.balao-acoes{flex-wrap:wrap;align-items:center;gap:12px;padding-left:4px;font-size:13px;display:flex}.comentario,.bastidores{width:min(620px,100%);font-size:13px}.comentario 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span{color:var(--tinta-2);font-size:12px}.indicador.alerta{background:var(--vermelho-fundo);border-color:#efc9c9}.alertas{border-color:#efc9c9;margin-bottom:14px}.alerta-linha{border-top:1px solid #f6e3e3;flex-wrap:wrap;align-items:baseline;gap:10px;padding:6px 0;display:flex}.alerta-linha:first-of-type{border-top:0}.servico-form{background:#fafbfc}.candidatos{flex-wrap:wrap;align-items:center;gap:6px;margin-top:8px;display:flex}.alinha-base{align-self:flex-end;margin-bottom:9px}.aviso-amarelo{background:var(--laranja-fundo);color:var(--laranja);border-radius:8px;margin:8px 0;padding:8px 10px}.espaco{margin-top:8px}.negativo{color:var(--vermelho)}.marcacao{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.data-pequena{padding:4px 8px;font-size:13px}.tabela th.num,.tabela 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8px}.linha-botoes.esquerda{justify-content:flex-start;align-items:center}.linha-botoes.sem-margem{margin-top:0}.evento{border-left:2px solid var(--borda);padding:4px 0 8px 10px;font-size:13px}.evento-alerta{border-left-color:var(--vermelho)}.grade-campos{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px;display:grid}a.botao{text-decoration:none;display:inline-block}.publico{flex-direction:column;min-height:100%;display:flex}.publico-topo{background:var(--navy);text-align:center;padding:14px 16px}.publico-topo img{height:34px}.publico-corpo{flex:1;width:100%;max-width:720px;margin:0 auto;padding:16px}.publico-corpo .cartao{margin-bottom:12px}.publico-corpo .cartao+.cartao{margin-top:0}.publico-corpo label{margin-bottom:10px}.publico-ref{margin-bottom:8px;font-size:15px}.publico-dados{grid-template-columns:130px 1fr;gap:6px 12px;margin:10px 0 0;display:grid}.publico-dados dt{color:var(--tinta-2)}.publico-dados dd{margin:0}.publico-acoes{flex-direction:column;gap:10px;display:flex}.publico-rodape{text-align:center;color:var(--tinta-3);padding:18px;font-size:12px}.publico-rodape a{color:inherit}.faixa{border-radius:8px;margin:8px 0;padding:10px 12px;font-weight:600}.faixa.verde{background:var(--verde-fundo);color:var(--verde-texto)}.faixa.vermelho{background:var(--vermelho-fundo);color:var(--vermelho)}.faixa.laranja{background:var(--laranja-fundo);color:var(--laranja)}.termos summary{cursor:pointer;font-weight:600}.termos .pre{color:var(--tinta-2);margin-top:10px;font-size:13px}.check.aceite{color:var(--tinta);align-items:flex-start;font-size:14px}@media (width<=900px){.app{grid-template-rows:auto 1fr;grid-template-columns:1fr}.lateral{border-right:0;border-bottom:1px solid var(--borda);flex-direction:row;align-items:center;gap:8px;padding:8px 12px;overflow-x:auto}.lateral .logo{width:90px;margin:0 8px 0 0}.lateral nav{gap:4px;display:flex}.grupo{margin:0;display:flex}.grupo-titulo,.tag-breve,.usuario-email{display:none}.item{white-space:nowrap}.usuario{border:0;margin:0 0 0 auto;padding:0}.pagina{padding:16px}.grade-2{grid-template-columns:1fr}.balao,.balao-grupo .balao{max-width:90%}.publico-dados{grid-template-columns:1fr;gap:2px}.publico-dados dd{margin-bottom:6px}}